Impact Communications

offers sales and services

on most all voice and

data solutions.


Jeff Lanham     Owner Operator of Impact Communications LLC


Education:     High School – Nitro High School Nitro WV

                        VoTech – Ben Franklin VoTech Dunbar WV  diesel mechanics

                        College – WV State College Institute WV  (bus management) 2yr

                        Technical – U.S. Coast Guard Training Center N.Y. N.Y.


Personal:        Past president and vice-president Nitro Midget League football.  Past board member Chemical Valley Midget League football association. Past coach and board member, Cross Lanes Little League baseball. Past board member, youth leader, Sunday school teacher, Baber Agee United Methodist Church.


1982-1986              United States Coast Guard Telephone Technician 2nd Class

Duties included all aspects of the communications needs, including; teletypes, PBX, key telephones, FM, outside plant facilities, tower maintenance and underwater high voltage AC power for ship and shore units.

1986-1992      UCS/BellSouth Communications Systems- PBX Maintenance Tech 3

Job responsibilities included maintenance and moves and changes to existing PBX, key systems, voicemails, and all peripheral equipment sold and maintained by BSCS.

1992-1997          Bell Atlanticom/ Bell Atlantic Meridian Systems – Advanced Sys Tech.

     Job responsibilities included maintaining and supporting all voice and data equipment in the Bell Atlantic CPE portfolio.

1997-2006  Williams Comm/BlackBoxNetworkService- Advanced SystemsTech     
ob requirements include installing, maintaining upgrading all voice and data products in the company portfolio. Those include PBX, voicemail, call center products and applications, T-1, CSU/DSU interfaces, DSL modems, ethernet cabling, and various computer telephony based applications. 

2006-Present     Owner/operator of Impact Communication in Charleston WV


 Training:                Basic electronics (26 weeks) and telephony technical training (28 weeks) at the U.S. Coast Guard training center Governors Island NY NY. Factory certification achieved on the following brands through company sponsored training: Mitel SX-100 PBX, AT&T model 40 teletype, Hitachi EX-10 PBX, Hitachi DX-30 PBX, Hitachi HD 200 PBX, NEC Neac 2400 PBX, Nortel Pulse 120 PBX, Nortel SL1 PBX, Nortel M-1 PBX, Nortel Meridian Mail, Nortel Meridian Max, Nortel Symposium Call Center (admin and scripting), Nortel BCM,  Octel Aspen Branch voice mail. Other Brands with indepth experience: Nortel Norstar key systems, Nortel Norstar Application modules, Nortel MAT and OTM, Nortel Call Pilot voicemail, Nortel Miran, Nortel Companion wireless, Octel 250 voicemail, Centigram voicemail, Teleseries call accounting and ACD, paging systems, most CSU/DSU’s, Adtran T-1 multiplexers, DSL/Cable modems, many p.c. based applications including Microsoft Windows/Office.



Our Services

Impact Communications offers sales and services on most all voice and data solutions. Whether a new installation or upgrades and expansions to your existing equipment. Our channel partners allow us access to most manufacturers new equipment, as well as an extensive list of partners offering refurbished gear.


manThanks Jeff!

Impact Communications has been a very reliable and affordable company. Our company has saved both time and money using Jeff's services!